Shipping policy
At Nutracy, we aim to deliver your orders safely and conveniently. This Shipping Policy explains how we process and ship orders placed through our website.
Order Processing
- Orders are processed after successful payment confirmation or order confirmation for eligible Cash on Delivery (COD) orders.
- Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
- Orders may take longer to process during sales, holidays, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your order.
- Any free-shipping offers will be subject to the terms and conditions specified on our website.
Shipping Locations
We deliver to serviceable PIN codes across India. Delivery availability depends on the courier service operating in your area.
Order Tracking
Once your order has been dispatched, tracking details will be shared through the contact information provided at checkout, where available.
Delays
Delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address, PIN code, and contact number are accurate. Nutracy cannot guarantee successful delivery if incorrect or incomplete details are provided.
Contact Us
If you have any questions about our shipping, delivery, cancellations, returns, refunds, or damaged products, please contact us using the details below.
Nutracy Essentials
Address: Koregaon Park, Pune, Maharashtra, India
Phone: +91 89561 26097
Email: nutracylifestyle.ops@gmail.com
Business Hours: Monday–Saturday, 11:00 AM–6:00 PM
We will be happy to assist you with your queries and concerns.